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Power Division to digitise detection billing to protect consumers

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At a glance

  • Power Division to digitise and automate electricity detection billing system.
  • Reforms aim to reduce overbilling and protect consumer rights.
  • Minister for Energy says changes will improve transparency and public confidence.

Story so far

The Power Division has announced significant reforms to the electricity detection billing system to address issues of overbilling and protect consumers. The plan involves digitising and automating the process to minimise human intervention and potential irregularities. All distribution companies have been instructed to amend NEPRA’s Consumer Service Manual accordingly. The system will also be monitored monthly to identify and correct any issues promptly.

Latest development

Federal Minister for Energy Sardar Awais Ahmad Khan Leghari stated that the reforms aim to provide "maximum convenience and relief to consumers," improve transparency, and strengthen public confidence in the electricity system.

Latest updates

Federal Minister for Energy Sardar Awais Ahmad Khan Leghari said the primary objective of the reforms is to provide maximum convenience and relief to consumers. He added that the changes to the detection billing system would help protect consumer rights, improve transparency, and strengthen public confidence in the electricity system.

Sources and updates

Business Recorder

Detection billing system: Power Division decides to introduce reforms

ISLAMABAD: The Power Division has decided to introduce fundamental reforms in the detection billing system to protect electricity consumers from inflated bills, unnecessary hardships and additional financial burdens. The initiative is part of the bro

Business Recorder

Power Division moves to improve detection billing system

The Power Division on Friday decided to introduce fundamental reforms in the detection billing system to protect electricity consumers from unnecessary hardships and additional financial burdens. As per a press release, the initiative is part of the

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